2018/2019 Winner of Truro News Readers Choice Award for Best Kennel/Boarding Facility
• General Evacuation Required, or
• Rapid Evacuation Required
In the Case of General Evacuation: All the owners of dogs present in daycare (and/or their emergency contacts) are to be phoned and advised of the situation, and advised to pick up their dogs immediately. Any preparations to avoid hazards are to be put in place by the staff member while evacuation is proceeding.
In the Case of Rapid Evacuation: Emergency services are to be called at 911. All activities will stop immediately and an emergency dog evacuation will be activated. This involves ensuring all dogs are securely attached to an emergency lead (located in the Emergency Evacuation tote locate in the daycare), double checking each area for dogs and evacuating through the nearest and safest exit. Staff and dogs are evacuated to the designated Red Cross Evacuation Shelter or Reception Centre. Once evacuation has succeeded, dog owners are to be contacted and advised of the emergency and their dog's location, so they can pick them up. These customer details are accessible on the Red Woof Inn Doggie Dashboard website as well in paper files
Portable fire extinguishers are provided in the workplace for employee use. In the event of fire, emergency services must be called first at 911, and then any employee may use extinguishers in attempt to extinguish the fire before evacuating.
In the event of an emergency, only a staff member is permitted to remain in or around the workplace. They are to shut it down safely or to monitor critical operations before they evacuate, locking the premises if possible. If the emergency is too dire, they are to evacuate and not put themselves in any danger. No staff members are assigned to perform medical or rescue duties during emergency evacuation situations.